COVID-19 Updates

Please make sure you read and understand the new information and waiver below with COVID-19 policies before booking your massage appointment.

New Office Policies

  • Face masks are required for the entire massage session. I will provide every client with a new, disposable face mask (you do not need to bring one), and I will be wearing one, too. I also have positioning suggestions for you while you are on the table to keep you comfortable wearing a mask for your entire appointment.

  • I am temporarily only offering 60-minute appointments: no 90-minute or Pediatric appointments (and all clients must be 16 or older). I will re-evaluate my offerings later on in the summer and will keep you updated about when these other appointment durations will be available.

  • If you have prepaid 90-minute sessions on your account, I’m happy to assist you in booking these into an equivalent number of 60-minute sessions (please call or email me), or you can always keep them in your account to use when 90-minute sessions are back.

  • Rates have increased by $5; the new session fee for a 60-minute massage is $75. Anything that has already been purchased (packages, single sessions, and gift certificates) will be honored at the previous rate. And as always, a discount is offered on prepaid packages of 5 sessions!

  • Prepayment is now required for all appointments, and only contactless forms of payment will be accepted: no cash or checks. If you are making a new appointment online, you’ll be prompted for payment before you can complete your booking.

Before the Appointment:

  • We will have a health screening phone call a few days prior to your appointment. We must talk before your appointment date; I suggest you put my phone number in your contacts so that you know to answer when I call (503-567-9519).

  • Please do not make an appointment if you would answer ‘yes’ to any of these questions:

    • Have you had a new or worsening cough?

    • Have you had a fever?

    • Have you had shortness of breath?

    • Have you been in close contact with anyone with these symptoms or anyone who has been diagnosed with COVID-19 in the past 14 days?

You must wait to schedule an appointment until all of your symptoms have been resolved for 72 hours.

  • If you had contact with a person who was diagnosed with COVID-19, or who is sick with any of the symptoms above, you must wait 14 days before you schedule a massage appointment.

  • Do not make an appointment if you have attended a large group gathering where social distancing was not possible. Standing up for your beliefs is extremely important and should be prioritized, and I ask that you please wait at least 14 symptom-free days to schedule a massage after you’ve attended a large group gathering.

  • If you are sick, please do not come in for your appointment, and stay home. Our Cancellation Policy is always waived due to illness—you will not be charged a session fee if you must cancel or reschedule because you are sick.

  • Please come in showered and with clean clothing, if possible.

At the Appointment:

  • Arrive just 5-10 minutes early and remain in your car until I come get you. I will provide you with your new disposable mask, take your temperature using a touchless thermometer, and ask health screening questions before we enter the studio. Inside, you will wash your hands with soap for at least 20 seconds before we get started with your session.

  • I will have an informed consent waiver for you to sign. Read waiver text below.

  • Please leave all of your personal belongings (except your keys) in your car, including a water bottle. Water will not be available inside the studio, so please bring a personal water bottle and leave it in your car, along with your phone, purse, jacket, etc. Bring only your keys.

  • I am following all state required and recommended health and sanitation guidelines to keep us both safe. Between each client session, the studio treatment space and bathroom are disinfected thoroughly, as well as ventilated with open windows and a HEPA air filter. You will notice that some things in the studio have been moved around or removed to reduce the number of touchpoints and porous surfaces to clean.

  • I am following my guidelines, too. I am also wearing a mask, I wash my hands thoroughly before and after every session, and wear a clean apron and mask for every appointment throughout the day. I take my temperature daily, monitor my own symptoms, and also wear a protective face shield over my mask for close head & neck massage. 

 

Your health, as well as my own, are my top priorities, so if you have any questions for me about my policies and procedures, please ask. I know there will be more changes in the future as our public health situation evolves, and I am ready to adapt. 

Informed Consent Waiver

(Client will sign & date at each appointment.)

I understand that close contact with people increases the risk of infection with COVID-19. By signing this form, I acknowledge that I am aware of the risks involved and give consent to receive massage from this Kathleen Rhyne, OR LMT #20409.

I understand that if there is a positive COVID-19 case associated with Birch Family Massage, LLC, my contact information may be provided to the county or state health authority to assist with contact tracing.

I understand that Birch Family Massage, LLC has adopted required policy changes and recommended procedures from the Oregon Health Authority and the Oregon Board of Massage Therapists, and I will comply with these guidelines during my appointment (or choose to reschedule).

I will inform Birch Family Massage, LLC if I or anyone in my household is positively diagnosed with COVID-19.

I've read all of the updates, and I'm ready to