New Client Info
Hello New Clients!
​​
​Step 1: Please read this page of policies.
Step 2. Email me to say yes, you really read them all!
Step 3: I'll add you to the client booking system and tell you when you've been added.
Then you can book your appointment! ​
All appointment spots can be viewed on the online calendar, but cannot be booked until you complete Steps 1-3.
​
Want to book for someone else? Please get them a gift certificate and let them do it on their own!
Birch Family Massage Policies​
-
Masks are Required
-
I give every client a new surgical-style disposable mask to wear. (You may bring and wear your own new, unused disposable surgical or KN95 mask.)
-
View all studio and session precautions on the Covid/Sick Policies page.
-
-
Health Intake Form
-
You will receive a link via email before your appointment to fill out an intake form with your health history, please do this at home prior to arriving.​
-
-
24 Hours Notice is Required to Cancel or Reschedule an Appointment​
-
Late cancellations and no-shows are charged the full session fee.​
-
-
If you OR someone in your household has been sick (Covid, cold, flu, etc.) or has had any symptoms of illness in the past 5 days, please reschedule your appointment.​
-
24-hour cancellation policy is waived for illness​.
-
Symptoms include fever, sore throat, cough, runny nose, allergy symptoms, Covid symptoms, etc.
-
View all illness guidelines on the Covid/Sick Policies page.
-
-
Arriving for Your Appointment​
-
Parking spaces and massage studio are at the back of the property.​ There is a lavender address sign in the front yard, pull all the way down the long driveway to park.
-
Please arrive 5 minutes early to complete Covid screening and discuss your massage session.
-
Did you read all of the policies above? Please email me with your full name and email address to be added to the client booking system!​